Return Policy

Perishable bakery products may be returned for in store credit within 2 days of original sale with reasonable explanation for dissatisfaction. We realize that your pet's tastes may vary and we will make every reasonable effort to accommodate their preferences.

All merchandise in original condition and unexpired unopened pet food products may be returned for an in store credit with proper receipt within 14 days of purchase. Exceptions to this policy may be made at the manager's discretion.


Shipping Policy

All non-perishable bakery products are shipped by the next day after receipt of order.

All merchandise orders are shipped within 2 days after receipt of order.

If we have a question or special need in shipping your order, we will contact you via phone or email.

Our preferred shipping carrier is UPS. Shipping charges are calculated on a basis of standard retail UPS rates with the addition of a nominal packaging charge. Special shipping arrangements may be requested at the time of placing your order by calling (847) 425-1100 or emailing us at info@happyhuskybakery.com.


Privacy Policy

Commitment To Your Privacy

We value our customers and respect their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, events, and promotions. When you place an order or make a purchase from happyhuskybakery.com, we use your personal information to process your order, send you e-mail to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls. We do not sell or rent your personal information to third parties.

How do I access my information? How do I change or delete my information?

Should you desire to be removed from our contact list, please call, e-mail or send us a note.

Requests to update your personal information may take up to ten days for your e-mail request and 4-6 weeks to process your postal mail request.

Online Security

The importance of security for all personally identifiable information associated with our visitors is very important to us. When you provide credit card information, we use secure socket layer (SSL) encryption to protect it. There are some things that you can do to help protect the security of your information as well. For instance, never give out your password, since this is what is used to access all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the Web, so that other people using the same computer won't have access to your information.

Privacy Policy Changes

If we adopt modifications to this privacy policy, we will post a notice on our website.

Terms of Use for our Website

Welcome to the internet site of the Happy Husky Bakery. By using this site, you signify your agreement to these terms of use. If you do not agree to these terms of use, please do not use this site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.

Restrictions and Use of Materials

All materials contained in this site are the copyrighted property of HHB Enterprises Inc. and the Happy Husky Bakery. All trademarks, service marks, and trade names are proprietary to the Happy Husky Bakery or its suppliers. Material or information from this site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without our express written permission. All trademarks, service marks, trade names are proprietary to us.

Links from our site

The happyhuskybakery.com website may contain links to other sites. We do not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. We are not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

Appearance

Our products are known for quality. We have made every effort to display as accurately as possible the colors and qualities of our products that appear at the site. However, the exact appearance of each product will depend upon the quality of your video display terminal (VDT). For this reason, we cannot guarantee that the appearance of the product and packaging will be exactly as you see it on your VDT.

Disclaimer

HHB Enterprises Inc. or the Happy Husky Bakery, MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY LAW, HHB ENTERPRISES INC. and THE HAPPY HUSKY BAKERY DISCLAIMS AND WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Submissions

We are pleased to hear from our visitors and welcome your comments regarding our products. If you send us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidence on our part and we shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, we shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions.